Home > Access, internet, search, technology > musing on search behavior

musing on search behavior

Posted to…oh gosh, I don’t remember, one of the many, many list servs I’m on, was a link to Truth be Told: How College Students Evaluate and Use Information in a Digital Age. It is a fascinating study.  What struck me was that nothing much has actually changed.

OK, yes, students are seeking information online BUT their first resource is still family/friends. This has always been true. The “phone a friend” option has been popular since Hector was a pup (as an old friend used to say). If you look down to the core of the information seeking behavior, the root is the same. The places have changed but the way we start hasn’t. We ask someone we think will know and move along from there.

I remember when I first learned about Usenet and BITNET (remember them? Oh Lord, I am old).  I remember going to one of the computer science professors and asking for instructions on how to use them and being told “there is none”. What? There were no instructions on how to use this incredible resource? This was in the days before Mosiac, back when we used “archie” or “veronica” to “gopher” things. It was incomprehensible to me that no instructions or manual existed but it was true. It was trial and error and everyone learned on their own.

Did you notice? I went to a live person to try to find out how to use something…My information seeking was to find someone…

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